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Player wellbeing

Responsible Gaming Tools at Reefspins

We build limits, timeouts and self-exclusion into every Reefspins account so play stays within your means. 18+ only.

How We Support Responsible Play

Last updated: September 6, 2026

Pokies and live tables at Reefspins are built for entertainment, not income. Every account carries the same set of controls, and every player is required to be 18 years or older to register.

Reefspins is an offshore platform serving the Australian market. We are not licensed or regulated by the Australian Communications and Media Authority (ACMA), which is the body that regulates online gambling advertising and compliance in Australia. Any specific licence details that apply to your account are published in the site footer, please confirm them there before you deposit. Naming the regulator here is about context, not a claim of endorsement or authorisation.

Age Verification: 18+ Only

Registration at Reefspins is restricted to players aged 18 and over. We may ask for identity documents before a first withdrawal to confirm age and identity. If you are supervising a household account or you suspect an underage person has accessed a Reefspins profile, contact our support team immediately so the account can be frozen.

Tools You Can Set From Your Account

  • Deposit limits: cap how much AUD you can add daily, weekly or monthly. Once the cap is hit, further deposits are blocked until the period resets.
  • Loss limits: set a maximum amount you're willing to lose over a chosen period, separate from your deposit cap.
  • Session and reality-check reminders: a pop-up shows elapsed time and net result at intervals you choose, so a quick session doesn't turn into an unplanned hour.
  • Cooling-off periods: pause your account for 24 hours, 7 days or 30 days. Pokies, live tables and bonus offers stay locked out until the period ends.
  • Self-exclusion: close your account for 6 months, 12 months or permanently. This cannot be reversed early by support staff once confirmed, and marketing emails stop as well.

To activate any of these, open your account settings and look for the Responsible Gaming panel, or email support and our Australian-hours team will apply the limit manually within one business day.

Quick reference: tools and where to find them
ToolAdjustable by player?Reversible?
Deposit limitYes, in account settingsLowering is instant; raising has a cooling-off delay
Loss limitYes, in account settingsSame delay rule as deposit limits
Reality checkYes, set intervalInstant
Cooling-off (24h-30 days)Yes, self-serviceNo, runs full term
Self-exclusion (6-12+ months)Yes, self-service or via supportNo, permanent options cannot be undone

Free, Confidential Support in Australia

Gambling Help Online offers free, confidential counselling for anyone affected by gambling, including family and friends. You can call 1800 858 858, any day, any hour, or chat through their site at https://www.gamblinghelponline.org.au/. This service is independent of Reefspins and is not run by us.

If you'd rather talk to someone locally, most state health services can also point you to face-to-face counselling. Gambling Help Online can direct you to the right local contact if you're unsure where to start.

Budgeting Around AUD Payment Rails

Because Reefspins accounts run natively in AUD, your deposit limit maps directly to real dollars, no currency conversion guesswork. Whether you fund your account through PayID, POLi, a bank transfer or crypto, the same daily and weekly caps apply across every payment method on the account, so switching how you deposit doesn't let you bypass a limit you've set.

Third-Party Blocking Software

For an extra layer of control, tools like BetBlocker or GAMSTOP-style software (where available) can restrict device-level access to gambling sites, including Reefspins. These sit outside our platform but work well alongside our own self-exclusion setting.

Related pages

Read more about how deposits work on Payments, check current offers on Bonus, or learn about our background on About Reefspins. Ready to play within your own limits? Register here.

Recognising the Warning Signs

Chasing losses, hiding spend from a partner or skipping meals to keep playing are signals worth acting on early. Reefspins encourages players to check in with themselves regularly rather than waiting for a crisis point.

BetStop: The National Self-Exclusion Register

Australian players can register with BetStop, the National Self-Exclusion Register, to block access to licensed online wagering and gambling services across the country in one step. It runs independently of any single operator, including Reefspins.

Keeping Play in Perspective

Treat sessions at Reefspins as entertainment with a cost, not income. Set a time limit before you log in, and log off once you reach it, win or lose.

How We Support Responsible Play

How do I set a deposit limit on my Reefspins account?

Log in, go to account settings, then Responsible Gaming, and enter a daily, weekly or monthly AUD cap. It applies instantly across PayID, POLi, card and crypto deposits.

Can I reverse a self-exclusion early?

No. Once a self-exclusion period is confirmed, our support team cannot lift it early, even on request. The account reopens automatically once the chosen term ends.

Is there a minimum age to play at Reefspins?

Yes, you must be 18 or older to register an account. We may request ID verification before processing a withdrawal.

Who regulates online gambling advertising in Australia?

The Australian Communications and Media Authority (ACMA) regulates online gambling advertising and compliance in the Australian market. It is not our licensor, and specific licence details for your account are listed in the site footer.

Where can I get free help if my gambling feels out of control?

Gambling Help Online is a free, confidential, 24/7 service. Call 1800 858 858 or visit https://www.gamblinghelponline.org.au/. This service is independent of Reefspins.